Privacy Policy

This privacy policy sets out how The Norfolk Lieutenancy complies with its data protection obligations as a Data Controller. You can always access this statement from the bottom of every page on our website or by requesting it directly.

If you have any queries, then you can contact us via:

Email: lord-lieutenant@norfolk.gov.uk
Address: Lieutenancy Office, Norfolk County Council, Martineau Lane, Norwich, NR1 2DH

The Norfolk Lieutenancy is committed to respecting the privacy of all visitors to its website. We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information. By using the Site or the Services you acknowledge your consent to the practices described herein.

  1. What information do we collect?
    We may collect, store and use the following kinds of personal data:
    1. information about your computer and about your visits to and use of this website, such as your IP address, geographical location, browser type, referral source, length of visit and number of page views;
    2. information that you provide to us for the purpose of registering with us (including your name, company, email address and other information);
    3. information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters (including your name, company, email address and other information);
    4. any other information that you choose to send to us.
  2. Cookies
    We use cookies on this website. Cookies are small text files that can be used by websites to make a user’s experience more efficient.
    We may send a cookie, which may be stored by your browser on your computer’s hard drive. We may use the information we obtain from the cookie in the administration of this website, to improve the website’s usability and for marketing purposes. We may also use that information to recognise your computer when you visit our website, and/or to personalise our website for you.
    Most browsers allow you to refuse to accept cookies. (For example, in Internet Explorer you can refuse all cookies by clicking ‘Tools’, ‘Internet Options’, ‘Privacy’, and selecting ‘Block all cookies’ using the sliding selector.) This will, however, have a negative impact upon the usability of many websites.
    We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: http://www.google.com/privacypolicy.html.
    The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies, we need your permission.
    This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.
    You can at any time change or withdraw your consent from the Cookie Declaration area here.
  3. Using your personal data
    Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website. We may use your personal information to:
    1. administer the website;
    2. improve your browsing experience by personalising the website;
    3. enable your use of the services available on the website;
    4. send you email notifications, which you have specifically requested;
    5. send to you marketing communications relating to our business, which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology. You can inform us at any time if you no longer require marketing communications to be sent by emailing us.
    6. provide third parties with statistical information about our users – but this information will not be used to identify any individual user;
    7. deal with enquiries and complaints made by or about you relating to the website. We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.
  4. Other disclosures
    In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you:
    1. to the extent that we are required to do so by law;
    2. in connection with any legal proceedings or prospective legal proceedings;
    3. in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk). Except as provided in this privacy policy, we will not provide your information to third parties.
  5. International data transfers
    The majority of our operations are based in the UK and we store the bulk of our data within the European Union. Information that we collect may be stored and processed in and transferred between countries in order to enable us to use the information in accordance with this privacy policy. If you are in the European Union, information that you provide may be transferred to countries (including the United States), which do not have data protection laws equivalent to those in force in the European Union. You expressly agree to such transfers.
  6. Security of your personal data
    We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
  7. Policy amendments
    We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.
  8. Your rights
    You have the right to confirmation as to whether or not we have your personal information and, if we do, the right to obtain a copy of the personal information we hold (this is known as a Subject Access Request). Should you wish to make such a request, please contact us as detailed above.
    You have the right to request that we remove some or all of your personal information (though this may not apply where it is necessary for us to continue to use the data for a lawful reason). If you wish to make such a request, please contact us as detailed above.
    You have the right to have any inaccurate personal information corrected; and/or to specify some of the purposes for which we may contact you; and/or to specify some of the channels by which we may contact you. You can do this at any time by contacting us directly as detailed above.
    If you believe that any aspects of your data protection or privacy rights have been infringed, you can complain to the UK Information Commissioner’s Office which regulates and enforces data protection law in the UK. Details of how to do this can be found at www.ico.org.uk.
  9. Third party websites
    The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.
  10. Contact
    If you have any questions about this privacy policy or our treatment of your personal data, please contact us using the details above.